Van-side tyres
Blown out on the M1, or stopped in a Hertfordshire lane
Hazards on, then tell us where you actually are — a junction number, the name on a pub, the sign at the end of the lay-by. Junction 9 at Redbourn and junction 10 by the airport are the two we hear most, and the lanes round Kinsbourne Green take longer to describe than to drive. If you’re on a fast stretch, get out of the nearside door and stand behind the barrier before you even ring.
How the job runs
- A junction, a pub name or a lay-by sign is enough — we work from what you can see
- Nights as well as the morning run, when the vehicle genuinely cannot sit there
- We’d far rather you waited behind the barrier than stood by the wheel
- If the rim is buckled we load the car instead of hanging good rubber on a bent wheel
Ring it through, or send it over and we will come back to you.
Asked a lot round here
I’m on the hard shoulder. Do I stay in the car?
On the motorway, out of the nearside door and behind the barrier, with the car left empty. On a quiet road through Wheathampstead or Sandridge, sitting in it is usually the sensible thing. Tell us which it is so we know what we’re driving towards.
What if it cannot be changed where I’ve stopped?
A live lane, a car sitting at an angle on a soft verge, a wheel that has had it: then it becomes a tow, and you hear that decision before we start the wrong job.